In my work as a crisis line counselor, people sometimes call because they are feeling anxious and are looking for help to deal with those feelings. Some people experience anxiety daily or almost daily, including having panic attacks. Many people who have this level of anxiety see a therapist and/or a psychiatrist and they often take prescribed medication.
For others, the anxiety is more situational. Many life events can cause stress. Perhaps they’re worried they won’t meet an upcoming deadline, perhaps someone they care about is going through a difficult time and they feel limited in their ability to help that person, perhaps there is a disagreement where resolution doesn’t seem possible—these are just a few of the life happenings that can lead to feelings of anxiety.
I am fortunate that I don’t have chronic anxiety, but there have been times when I’ve felt anxious. One of those times was when my father was seriously ill and receiving hospice care. He was often on my mind, and sometimes I would wake up at night feeling on edge and would have trouble falling asleep again. I also found myself worrying about my mother, being concerned about how she was coping during that sad and difficult period.
Crisis line counselors are trained to try to help callers to do what they are able to in the moment. In assessing callers’ needs based on what they have shared with us, we may ask if they have considered seeing a therapist, for therapists are the professionals who can assist when longer term help is indicated. In the moment, trying coping techniques is what is possible. Some coping skills that often help people to be calmer are doing breathing techniques, listening to music, writing in a journal, drawing or coloring, and exercising. Some people are able to “distract” from thoughts that are adding to the anxiety by watching a lighthearted video or doing a household chore.
What matters is being willing to try some of these self-care approaches. Many people have told me they didn’t think doing any of the coping techniques would help and were surprised that they did help. Even if the anxiety doesn’t totally diminish, by taking some steps people were able to decrease the intensity of their anxious feelings. And to feel good about their ability to do so.